1. Contract. The contract to hire Can y Glaslyn as listed in the enclosed information sheets incorporates conditions 1 to 20 below and is between us and you as the hirer. The contract does not take effect until we despatch written confirmation of your booking to you. The contract is made in England and is governed in all respects by English Law.
2. Hire Terms. The prices quoted in the information sheets relate to all contracts made up to December 31(of the year to which the prices relate). Any holiday bookings made for periods after this time are subject to price change.
3. Booking. Alterations It may be possible to alter any of your holiday arrangements after your booking has been confirmed, you must notify us in writing and we will do our best to help.
4. Number of Persons. The maximum number of persons allowed in Can y Glaslyn is five. Additional persons, except a maximum of two babies in cots, may not be accommodated.
5. Pets. Pets are not permitted in Can y Glaslyn.
6. Deposits. Provisional bookings may be made by phone. The provisional booking is held until a deposit of £30 is received, together with the booking form. If the deposit has not been received after one week from making the provisional booking, the period booked becomes vacant and may be allocated to another customer. All reasonable efforts will be made to contact you first to see if you still wish to proceed with the booking in this event. Upon receipt of the deposit, an acknowledgement will be sent to you by post to indicate confirmation of booking and will be deemed to be acceptance of these conditions. The deposit is non-returnable unless the booking cannot be confirmed, in which case it will be returned.
7. Late Bookings. If a booking is made less than thirty days before the holiday start date, full payment must be sent with the booking form. Upon receipt of this an acknowledgement will be sent within one day (this being deemed to be acceptance of these conditions) together with all final details. In the event that the booking cannot be confirmed, the full payment will be returned. It is your responsibility to inform us of non-receipt of final details.
8. Balance. Outstanding Once your booking has been confirmed by us you are responsible for the whole of the hire terms. The balance of hire must be paid no later than thirty days before the hire starting date. Upon receipt of this we will despatch final details to you, within one week. It is your responsibility to inform us of non-receipt of final details.
9. Payment. All payments must be in the form of a cheque in the currency of Pounds Sterling. Cheques should be made payable to "A. Annison". We reserve the right to recover the cost of any bank charges incurred in handling dishonoured cheques. In no circumstances are post dated cheques acceptable.
10. Final Details. Final details consist of directions to Can y Glaslyn together with instructions for collection of keys. Also, an Authorisation Slip will be included for presentation to the Key Holder in order to authorise collection. This slip will contain your name and period of stay. A fuller description of cottage instructions and rules is displayed in each cottage. It is your responsibility to read these and notify us of any misunderstanding.
11. Booking Cancellation. If you cancel your booking you must immediately notify us in writing by recorded delivery post and enclose your booking confirmation. In all cases of cancellation your deposit is forfeited. We will endeavour to re-let the property on the same hire terms but unless such re-let is obtained you will remain responsible for the payment of the full balance of hire unless your notice of cancellation is received in writing more than forty days before your holiday start date.
12. Key Collection. The keys to the cottage are kept with a Key Holder in the village. Access to the Key Holder is available between the hours of 9 am and 6 pm (4 pm on a Sunday). If arrival in the village is likely to be outside these hours then you must let us know in order for us to make alternative arrangements.
13. Occupation. Unless otherwise stated on your booking confirmation, the normal time of occupation is after 2 pm on the hire start date. Occupation before 2 pm will not be allowed unless prior permission has been given by us. If your arrival is delayed you must advise us so that suitable arrangements can be made for entry to the property. If we are prevented by circumstances beyond our control from making the cottage available and cannot provide a suitable alternative, we will refund all monies paid by you but no further liability will be accepted.
14. Departure. The cottage must be vacated by 10 am on the final day of hire.
15. Minors. Booking from persons under the age of eighteen years cannot be accepted.
16. Unsuitable Hirers. We reserve the right to decline to accept a booking or refuse to hand over a cottage to any persons or group where in our opinion the facilities are not suitable for the person or any group member on the grounds of age, ill health, disability, inexperience or any other reason. In such cases all sums paid shall be refunded in full and the contract shall be discharged without further liability on either party. We reserve the right to repossess the cottage at any time where damage has been caused by you or any member of your party or in our opinion is likely to be caused by you or any member of your party. In such cases we shall not be liable to make a refund of any portion of the hire terms paid.
17. Modifications and Descriptions. Every effort has been made to ensure that the description Can y Glaslyn contained in the information sheet is correct. We reserve the right to make modifications to the cottage specifications that are considered necessary in the light of operating requirements. In the interests of continued improvement, we reserve the right to alter or delete furniture, fittings, amenities or facilities, either advertised or previously available, without prior notice. If material changes occur after your booking is confirmed we will endeavour to advise you by telephone and, if there is time before your departure, confirm in writing.
18. Hirer's Obligations. You are responsible for the cottage and its equipment during the period of hire and are expected to take all reasonable care of it. The cottage is let fully furnished. Whilst duvets and bed linen are provided in both cottages (one double and two singles, sufficient for four adults, in each cottage) towels are not. Pillow and mattress protectors are fitted in each cottage and again you are responsible for ensuring that they are used. You are advised to check on arrival and report any shortcomings, damage or missing items immediately to us (or to the local agent who's phone number is displayed on the cottage notice board) so that the matter can be remedied for you. You must undertake to report and pay for any damage caused to the cottage or for equipment lost, damaged, broken or stolen during your period of stay. Unsuitable substitutes are not accepted. All equipment, utensils, etc. must be left in a clean condition at the end of the hire period. This is also true for the general state of the property, including carpets, work surfaces, sinks, bathroom, toilet, etc.
19. Hirer's Property. We do not accept any liability for loss of, or damage to, personal effects, baggage, motor car, motor-car accessories, or any other item belonging to you or in your possession.
20. Disputes. If you are not entirely satisfied with the accommodation you should contact us, or the local agent as detailed on the cottage notice board, immediately to resolve the problem. If, after that, you still feel that the problem has not been resolved to your satisfaction then you must, within seven days of returning from your holiday, put your comments in writing to us. Unless this procedure is strictly observed we cannot entertain any claim arising out of the complaint. These conditions supersede all previous issues.
21. Bed Linen. Clean duvet covers, bottom sheet and pillowcases will be provided for the double bed and the bunk beds in Can y Glaslyn. This will be done on a change of letting only. Provision of linen for the fold-up single bed or the cot is the responsibility of the hirer.
Steve and Anna Annison, January 16, 2000.